Eternal Helper - Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use the Eternal Helper web extension. By using the extension, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

• Browser and client metrics: We collect various browser and client metrics to enhance the functionality of the Eternal Helper extension and for Cloudflare's Turnstile captcha.
• Non-sensitive ev.io data: We gather public ev.io data for the analytical features of the extension.
• Sensitive ev.io data For users who opt into the lending service, we request and process their ev.io session cookie to be able to securely gather and verify non-senstive data ("field_id") from their ev.io account required to process rentals. Cookies are deleted immediately from our servers after verification on our servers is complete.
• IP addresses: We collect IP addresses for anti-DDoS / rate-limiting measures and to route API requests to the best server available.
• Person-identifiable data: We collect both ev.io uid and username. Although both these are publicly exposed on ev.io, one could interprete them as identifying for a person.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain the Eternal Helper extension.
• Authenticate ev.io accounts / verify ev.io account ownership.
• Improve and enhance the user experience.
• Monitor and analyze usage and trends.
• Protect the security and integrity of our services.
• Offer personalized features and services.
• Comply with any applicable laws and regulations.

3. How We Protect Your Information

We are committed to ensuring the security of your information. We use a variety of security measures, including encryption, access controls, and secure storage to protect your information. Specifically, we encrypt all data required to manage and control the ev.io/lend properties (lending) for the lenders on our servers. We follow industry best practices to prevent unauthorized access, disclosure, alteration, or destruction of your information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share aggregated, non-personally identifiable information with our partners and advertisers for analytics purposes. This aggregated data does not contain any personal information that can be used to identify individual users.

5. Third-Party Services

The Eternal Helper extension may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites or services. We encourage users to read the privacy policies of any third-party websites or services they visit.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page. You are advised to review this Privacy Policy periodically for any changes; but we'll also communicate this via our Discord. Your continued use of the Eternal Helper extension constitutes your acceptance of any changes to this Privacy Policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please don't hesitate to contact us at:

• Email: [email protected]
• Discord: ety.gg/discord